Refund policy
Returns & Exchanges
We want you to feel comfortable and confident in your NephroWear purchase.
If your garment does not fit properly, we gladly accept requests for exchanges or returns within 14 days of delivery.
To be eligible:
- Item must be unused, unwashed, and in original condition
- Tags and original packaging must be included
- For hygiene and medical safety reasons, garments showing signs of wear cannot be returned
Fit Issues
If your NephroWear does not fit as expected:
- Customers may request a size exchange (recommended)
- Or request a return for refund approval
Return Shipping
- Customers are responsible for return shipping costs unless the wrong item was sent
- Original shipping fees are non-refundable
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos so we can make it right.
Contact
For return or exchange requests, contact:
liss01llc@gmail.com